Rock Creek Metal Craft stands behind our craftsmanship and we do the best to ensure our products are inspected and well packed for delivery. If your item was damaged in shipping, has missing parts, or has welds that came apart we offer a 14 day return policy.
In order to get your return processed you need to:
- Contact us first and get a return authorization, no return will be accepted without a return authorization. You can contact us by phone, 208-423-5890, or use our online Contact Form.
- Package the item(s) in the original packaging, or as close to the original packaging as possible, including the original packing slip with the return authorization number clearly written on there.
- Items need to be returned to:
Rock Creek Metal Craft
PO Box 5528
Twin Falls, ID 83303
Upon inspection we will refund your original payment method, offer you an exchange, or a store credit if you prefer.